![]() To ensure the TeamsOnly user has PSTN functionality, you must coordinate the user’s upgrade to Teams with the user's migration to Direct Routing.Ī user in Skype for Business on-premises with Enterprise Voice, who will be moving to online and keeping on-premises PSTN connectivity. Upon upgrade, this user will continue to have a Microsoft Calling plan.Ī user in Skype for Business Online, with on-premises voice functionality through Skype for Business on-premises or Cloud Connector Edition. There are four possible calling scenarios when moving to TeamsOnly mode:Ī user in Skype for Business Online, with a Microsoft Calling Plan. For a general overview of Microsoft Teams cloud voice features, and help deciding which Microsoft voice solution is right for your organization, see Plan your Teams voice solution.Any call forwarding, team-call group, and delegation settings from Skype for Business are not migrated and will need to be re-recreated for Teams.Phone System is not supported when the user's account is assigned a Teams upgrade policy with Islands mode.Using Phone System with Skype for Business is only supported when the user's account is assigned a Teams upgrade policy with an SfB mode.Using Phone System with Teams is only supported when the user's account is assigned a Teams upgrade policy with Teams Only mode.
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